SHIPPING AND BILLING INFO MUST MATCH.
If your billing and shipping info do not match you will be asked to verified by ID VERIFICATION.
After your purchase, payments have a processing time of 1-3 business days BEFORE shipping out.
For example,if you purchase a wig Tuesday, your payment process will be completed on Friday.
Items are shipped via UPS & USPS Service and take approximately 5-7 business days AFTER payment has been processed.
PLEASE ENTER THE CORRECT INFO FOR YOUR ADDRESS. ex: if you live in an apartment, please enter your apartment number, double check the spelling of your address to make sure its correct.
IF YOUR SHIPMENT IS RETURNED TO US BECAUSE OF YOUR ERROR, BE PREPARED TO PAY A RESHIPMENT FEE.
After a sale or holiday please expect delays.
IN-STOCK READY SHIP WIGS have a production time of 3-5 business days (not including weekends or holidays) of processing payment
Custom wig units production time is 4-6 weeks (not including weekends) after processing of payment.
Custom made Poni'Tails have a production time of 7-15 business days(not including weekends or holidays) of processing payment
Beauty Products have a production time of 2-4 business days (not including weekends or holidays) of processing payment
Once you have made a purchase with www.Hairperfexion.com you are given 24 hours grace period just in case you change your mind last minute.If you would like to cancel your order please email us at Sales@Hairperfexion.com to cancel your order. You will be given a refund minus a 15% restocking fee. For example, you make a wig purchase of $500 and change your mind within a few hours, we will refund you $425
Our policy lasts for 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@hairperfexion.com and send your item to
2851 west 120th street.
Hawthorne California US 90250 suite #297.
your item must be unused and in the same condition that you received it. It must also be in the original packaging.